Booking: To secure your appointment, a booking confirmation is required.
Cancellation Policy: We understand that situations may arise where you need to reschedule or cancel your appointment. We kindly request a minimum of 24 hours’ notice for any changes or cancellations to scheduled appointments.
Late Cancellations: Appointments cancelled with less than 24 hours’ notice may be subject to a 50% cancellation fee. This fee is to compensate for the time that could have been allocated to another client.
No-shows: In the event of a no-show without prior notice, the full appointment fee may be charged.
Rescheduling: We will do our best to accommodate rescheduling requests, subject to availability.
Contact: Please contact us as soon as possible to amend or cancel your appointment. You can reach us via [contact details].
Exceptions: Exceptions to this policy may be considered in certain circumstances. We appreciate your understanding and cooperation.
Thank you for your cooperation and understanding of our booking and cancellation policy.
